SOMIC customer service · Your contact persons

Our experts are there for you

If you have any questions about your SOMIC packaging machine, a function upgrade or training, the SOMIC team is there for you. We also look after your SOMIC packaging machine with inspections and maintenance. Our spare parts service always finds a solution, even for older machines. We help with warranty questions and support you in the operation of your SOMIC packaging machine. You can also use our system protocol.

Installation and service

You can reach your contact persons under
Phone: +49 (0) 8075 916-412
E-Mail: service(at)

Further information

Machine Malfunktion

Phone: +49 (0) 8075 916-412

Fault report form

Extension of functions and further formats

You can reach your contact persons under
Phone: +49 (0) 8075 916-501
E-Mail: aftersales(at)

Further information

Spare parts service

You can reach your contact persons under
Phone: +49 (0) 8075 916-558
E-Mail: spareparts(at)

Phone: +49 (0) 8075 916-143

Spare Part Order

Still haven't found the right contact for your topic? Use our contact form and we will get back to you.

Contact form

Competent and reliable service worldwide - you can rely on SOMIC. With our after-sales services, we ensure maximum production reliability and smooth operation:

  • Comprehensive, personalized service
  • Short-term delivery of spare parts
  • Experienced technicians for on-site inspection and maintenance
  • Qualified training for your operating and maintenance team - on site and virtually
  • Worldwide system diagnostics and remote maintenance

Our team of experts offers an all-round carefree customer service for your SOMIC packaging machine.

Together we will find the ideal solution for your packaging tasks

Contact us for your general inquiries.
Contact our experts to find your best solution.