First aid for questions about your packaging system

Our service technicians
get to work · You can rely on them

For all acute questions regarding your SOMIC packaging machine, please send us the completed request for support. This enables our service technicians to diagnose more quickly. In most cases, remote maintenance is possible - worldwide.

Request for Support

Feldgruppe
Feldgruppe

Machine breakdown

Information on touch screen

Feldgruppe

Fault analysis

Feldgruppe

Trouble shooting

Feldgruppe

Mechanical check up

Format list - testing of parts and adjustments!

Feldgruppe

Electrical check up

Feldgruppe

Spare parts

Important for accurate determination of spare parts and the location of machine run failures: Attach photos (maximum of 10MB total)

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